Outlook for Mac works with Microsoft Exchange, Microsoft 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud Learn more about Microsoft 365 Microsoft 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people.
Aug 11, 2020 Update history for Office 2016 for Mac. 8/11/2020; 8 minutes to read +2; In this article. Office 2016 for Mac is a version of Office that’s available as a one-time purchase from a retail store or through a volume licensing agreement. It will be supported with security updates and bug fixes, as needed, until October 13, 2020.
Alphy Thomas | Modified: 2018-08-08T06:36:31+00:00 | Tips|
User Query: “Hi, all. I am facing an odd issue with Outlook 2011 for Mac. I added the business account to Outlook (domain name and password) to Outlook 2011. For the first time, all folders were synced just fine. But, then I saw when I write new emails, these newly sent emails do not appear in the Sent folder in Outlook 2011. The same problem was observed in Outlook 2016 by my friend. Please, could you tell me how to resolve Mac Outlook not syncing with exchange server issue? Any lead will be greatly appreciated.”
Home / Microsoft Outlook, Outlook 2016 / How to turn off Working Offline in Outlook 2016 and Outlook 2013 If you don’t have a stable internet connection you may occasionally notice that a message in the bottom right hand side of your Outlook will say “Working Offline”. Sep 13, 2016 So, we're running an Exchange 2013 infrastructure, Office 2016 professional plus. I have one user who is chronically complaining about Outlook going offline. It seems to do it regularly, and you can bring it back by clicking 'work offline' to bring it back into online mode. May 06, 2020 Click Work Offline. It's the third option in the drop-down menu. When Outlook is in offline mode, you'll see a checkmark next to 'Work Offline' in the main Outlook drop-down menu. To disable the offline mode, make sure there is no longer a checkmark next to 'Work Offline' in the main Outlook.
The syncing issue between Outlook and Exchange Server is a very common problem. But, the best part is it can be fixed easily. The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up.
Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server
The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011.
How to Troubleshoot Outlook For Mac not Sync With Exchange Server?
Method 1: Moreover, users have to follow the below preventive measures to fix the issue regarding Mac Outlook 2011 not syncing with the Exchange Server:
Outlook 2016 For Mac Update
End of all the Microsoft Office related processes. It is required to close all of them, for example, MS Word, etc.
Create a replica or backup of Office 2011 identities folder, which is present in “~/Documents/Microsoft User Data/Office 2011 identities/”
Hit on the Alt key while you click on Outlook to open it.
It will directly go into the Microsoft database utility mode, where you can recreate an identity (database)
Select the identity that is required. Generally, it is the main identity. Then, hit on Rebuild This step will take a while
In case, only one folder is not syncing, but other folders are synced properly. i.e. only previous day’s mails are present. However, the rules sending the emails to different folders are still getting new emails, then you can attempt “Empty the Cache”. This implies that you can re-sync the folder with the Exchange Server by following these steps:
On the left-hand side panel of Outlook, right-click (or Control+Click) on the folder from the folder list
Then, select Folder Properties
Hit on Empty the Cache button located at the bottom of the screen.
This procedure will take some time depending on the amount of database.
Method 2: Troubleshoot Outlook 2011 Mac not Syncing With Exchange Server
Exit from all the running applications
In your launcher, hold down option and then, click on Outlook
This will open the Outlook reindex tool. Choose your database and hit on hit on Reindex
You have to wait until it is done
Launch the terminal and write the following commands:
sudo mdutil -E /
…. wait until this procedure is complete
sudo mdutil -i on /
…. wait until this procedure is complete
Note: This will take a couple of minutes for the reindex to complete on Spotlight. The status can be viewed by clicking on Spotlight icon i.e. magnifying glass present at the top right-hand side corner.
Top Methods to Troubleshoot Outlook 2016 for Mac not Syncing With Exchange
In the higher editions of Mac Outlook not syncing with Exchange Server 2010 error occurs due to various reasons. The possible factors, along with the solutions are discussed here.
Cause 1: Outlook is in the offline state
Solution: Make sure that Outlook is working in online mode. This can be done by: On the menu of Outlook, you have to ensure that the option of Work Offline is not selected
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Outlook For Mac 2016 Work Offline Windows 10
Cause 2: Outlook is not connected to the server that is executing MS Exchange Server
Solution: Make sure that the connections are properly established
From the Tools ribbon of Outlook, select Accounts
Search for the Exchange account present in the left panel. In case, there is some issue with the Exchange connection, the indicator symbol will be orange
Then, try to establish a connection with another Exchange program, for example, OWA (Outlook Web Access). The status of the Exchange server can also be examined by contacting with the admin of Exchange Server.
Cause 3: Due to Corruption of Outlook Cache Mac Outlook Unable to Sync With Exchange
The data items from the Exchange Server are saved in the Outlook cache. If this cache is corrupted or damaged, synchronization issues can occur with the Exchange Server
Solution: Empty the cache in Outlook. Due to this, Outlook can download all the items from Exchange Server again. Below-written steps are to be followed:
Make sure that the computer is connected properly with the Exchange Server
From the navigation pane, select the Exchange folder for which cache has to be emptied. Then, Ctrl+click or right-click on that folder, and hit on Properties to fix Mac Outlook 2016 cannot connect to Exchange Server
Go to the General tab followed by clicking on Empty Cache.
Once the folder is empty, Outlook will automatically download the items from the server.
Suggestion: If the above-stated manual methods cannot fix Mac Outlook not syncing with Exchange server problem, then it is suggested that move from Mac Outlook to default email client application of Mac OS X i.e. Apple Mail with an automated tool like OLM Converter for Mac.
Final Words
Generally, Mac Outlook users face an issue regarding connectivity of the Exchange Server. It is observed in older as well as newer versions. The post explains multiple workaround solutions to fix Mac Outlook 2016 not syncing with the Exchange Server.
Do some research reading user reviews to find the best one for you.That said, we’ve detailed how to open and extract RAR files on your Mac below using either The Unarchiver or Keka.
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How to switch from offline to online in Outlook?
In Outlook, it is quite easy to switch between offline and online mode. This tutorial will show you the details of how to switch between them.
If there is a Working Offline status showing in your Outlook status bar, it means that the Work Offline feature is turning on.
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For switching from offline to online, you need to do as follows.
1. In Outlook 2010 and 2013, click Send / Receive tab, then click the Work Offline button. See screenshot:
In Outlook 2007, please click File > Work Offline.
Then you can see the status is changed in Outlook status bar.
Note: for enabling the Work Offline feature, just highlight it with the above steps.
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BCC Warning - show message when you try to reply all if your mail address is in the BCC list; Remind When Missing Attachments, and more remind features..
Reply (All) With All Attachments in the mail conversation; Reply Many Emails in seconds; Auto Add Greeting when reply; Add Date into subject..
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Outlook For Mac Offline Mode
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help me with my outlook i cant receive or send email its work offline
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for outlook 2016 pls help me move from offline to online mode
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It worked for me,thanks :)) because I was working on a client PC remotely, The window size wasn't maximized and the 'working Offline' button was hidden in preferences section.
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I cannot switch Microsoft Outlook online and cannot perform deleting email.
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I followed the instruction for Outlook 2013 (hit Send & Receive and then hit the Work Offline button, but it doesn't work. It stays offline! Please help. Michael
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outlook express How do you change from work offline to work online, cannot get my E-mail.
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IS NOT WORKING HELP
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Yes.working now. Thank you.
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it worked
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I can't believe it worked... Thank you.
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It worked.. Thank you
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Thanks brother...
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Thank you very much. I did several (too many to count) internet searches on how to fix this problem and yours was the first 'fix' that actually worked. I was about to pull my hair out and you saved the day.